Shipping policy

 

Thank you for choosing Murphy Nook. We're dedicated to providing you with exceptional service, including transparent shipping practices. Please review our shipping policy outlined below:

Shipping Destinations:

We currently only ship within the United States.

Shipping Costs and Currency:

Order Processing Time:

• Orders typically take 0-1 business days to process.

• Our processing days are Monday to Friday.

Transit Time:

• Transit time for deliveries is estimated to be Standard 3-4 business days.

• Deliveries are made Monday to Friday.

Order Cut-off Time:

• The cut-off time for orders is 2:00 PM, (GMT-05:00) Eastern Standard Time (New York).

• Orders placed after this time will be processed on the next business day.

Parcels Damaged In Transit:

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Change of Address:

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at sales@murphynook.com

Tracking Information:

Once your order has been dispatched, we will promptly send you an email containing the tracking number. To track your package, in the email you receive, simply click on the "View Order Status" link, which will redirect you to the tracking page.

Order Cancellations:

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Contact Information

Trade: Murphy Nook
Phone: +1 313-926-9064
Email: sales@murphynook.com
Address: 405 West Greenlawn Avenue, G11, Lansing, Michigan 48910, United States